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Best Humberside Internet Company 2005



 


 

    
 

Testimonials

Angela March 2010
What a great service!! Thanks so much. I will keep ordering from you and recommend you. I will be returning the Hot hair piece I received today as colour not so good for me. Tresallure I have are perfect!!! I have ordered again!

 Jennifer Nov 09  The photo was taken a month ago while on Holiday in North Carolina and I had so many compliments on the wig.  Incidentally, I always let people know it's a wig.  My husband says I shouldn't - but I always think that it may give someone confidence to wear one.  One lady shortly after the photo was taken, told me she liked my hair.  After I told her it was a wig, she began to cry and told me her sister was starting chemo and didn't want to wear a wig as they didn't look real.  She said she was going to call her sister and tell her about my wig.  I even had a male hairstylist ask if I had my hair done in the area!  He followed me and my husband around in a gift shop!
 
Thank you again, and feel free to put the photo on the website!

 Jennifer wearing Jolie Wig
Rosemary Oct 09
Hi.
I have to thank you for the fabulous wig, and the service that I received and the prompt dispatch. Since I've had this wig I've had nothing but compliments.
I have told many people to try your wigs, as it gives you a new lease of life. You like a new person, even if you will have hair like myself  Have a go, as you can try it in your own home, and really they are very very natural. Thank you for your help, and I will be dealing with the again.
Kind regards Rosemary
 
Maria - July 09
Hello Wigs and Pieces, have received the lovely wig that we ordered from you, thankyou.I can't begin to tell you how happy and complete you have made my mum feel,after loosing her lovely hair through chemeotherapy,you have made her feel human again, thank you again.
from Maria 
Claire - May 09
Thank you for the fantastic service I received from you, Angela and your girls.  I was made to feel extremely welcome for my consultation.  You all put me at ease and the confidence I have received from wearing a wig that really does suit me is unbelievable.  Thank you for taking such good care of me.  The choices you gave me were outstanding - such a variety of styles and colours.  I must say I was a little concerned initially about sitting in a room trying on wigs, but the whole premises are private - there is no danger of anyone just walking in off the street to "try on".  You have made me feel wonderful and confident!  I simply cannot thank you enough. 
Gina - May 09
Hi Angela - Just wanted to say a huge thank you for your help and advice. C******* was absolutely thrilled with the wig. It was so nice to recieve real customer service and genuine help. Many kind regards
Marion - May 09

Dear Angela,

These days when people only tend to email or write when there is a complaint, I thought you would like to receive this  singing the praises of your staff.

I had cause today to telephone as I had inadvertently ordered the wrong item and had no idea what to do about it. I spoke to a lovely young lady called Teresa.

Teresa was the absolute model of efficiency. She was so very friendly, professional, and most helpful. This was after all my own mistake yet she dealt with my query so happily and readily. She took time and trouble, not making me feel at all rushed as so many people do these days! Having spoken to her and learning just what an old fashioned caring business you run, I will NEVER EVER order from any other website but yours in the future.

It was like stepping back into 60's when people treated customers like friends.

 Thank you for your service, it is very much appreciated.

With very best wishes.

Marion.

Maureen - April 09
Hello,  Thank you for my recent orders which have all arrived and I am very pleased with them. As always, the service and attention you give to all your customers, is second to none. Thank you very much.
Kind regards,
Maureen
Shelia - April 09
Hi there .
                 I recently bought the Henry Margu Teresa wig, I can highly recommend it as it is so flattering and light. I am so very pleased with it. Thank you very much. I do like your online store.
Alison - March 09
What brilliant service you give, I ordered my sale wig one day and it arrived the very next day - I normally buy the Jennifer monofilament wig at the full price, so it was great to see it reduced - Thank you so much for all the help you gave me over the phone, Alison
Jayne - Feb 09
Just a note to thank you for your wonderful service. i am very pleased with my new hot sauce wigs in dark brown. I took them to a hair dressers and got them styled to suit me, then wore them to work last week . I am amazed at the response I have had, here is some of them: You look 20yrs younger!. Some of the children thought  I was a new person.
I have been stuck in the same style wig for years and when i got the Jana wig I realised I needed a change, but, I need real hair for work; and these are fab also very comfortable. Thank you to you all and I will be looking to your website regularly being a alopicia suffer I now know there is life beyond n h s wigs  - thankyou
Yvonne - Feb 09
Hi
I just wanted to thank you for my lovely wig that arrived this morning,I am absolutely delighted. I am so  impressed with your service, it is second to none, the best I have experienced for many years. I will be back...........
Many many thanks.
Jennifer - Feb 09
Hello!
 I wanted to thank everyone at Wigs and Pieces for the prompt and courteous service they provided me.  I ordered the Jennifer wig by Amore two days ago and received it this morning!  I even called yesterday to add on a wig care product and Mandy made sure that my package included it.  Your customer service is the best I have encountered.  Mandy was so helpful and I could tell she loves her job.  Thanks again!
 
Maureen -  November 08
Hi to everyone at Wigs and Pieces, my orders have just arrived and a 'surprise package' which is very much appreciated and a lovely gesture on your part.  I am sure your customers have understood your problems and how hard you have worked to get the orders out so quickly.  Cannot speak highly enough of your attention to detail for your customers.
 
Heather November 08
Hi Teresa,
Just to let you know that thanks to your sterling effort, my Maxine wig did
arrive in time for my son's wedding.  In fact they tried to deliver it on
the Friday after our e-mail discussion on the Thursday. As I was not
expecting it to arrive so soon, we did miss the delivery and the parcel was
returned to the local sorting office.  Normally you have to wait 48 hours
before they will let you collect the parcel, but the royal mail sorter went
to find the package on Saturday morning as a special favour and the wig
arrived with an hour to spare!  I am absolutely delighted with the wig, it
looks great,  just the right size and it looks entirely natural.  The colour
is very close to the other wig that I wear- many thanks for the advice.

 I shall be wearing the wig on Thursday as I am attending a House of Lords function with the Alzheimer's Society.  I was diagnosed with Alzheimer's disease at 50 just over 3 years ago and as an Ambassador for the Society I undertake media work including TV to further the cause. The wig will boost my confidence and help me in my fight against the disease.

Many thanks again for all your help, I shall certainly be recommending your
website to others.

Heather

Ginny - Oct 08
Hi there,
I ordered my Bella wig only a couple of days ago and it arrived to day.  Stunning service!
Thank you

Ginny
 
Chris - Oct 08
I bought a wig from your company a couple of months ago ,that was
fabulous,thought i would try a hair piece as my own hair is at the
awkward stage,the staff at wigs and pieces are great,so helpful,i sent
a piece of my hair to get the right colour hair piece within days
teresa rang and gave me the colour she thought would suit my own hair,i
ordered x2 vertigo scrunchies,they are great i had no problems styling
them and they look great,the hair pieces are of good quality, at very
good prices,the service is next to non you carn,t get any better. by
the way i love your instant messaging service.keep up the good work
ladies ,as arnie would say 'il be back.'
 
Sue and June - August 08
Hi Angela

I just wanted to thank you for seeing my Mum on wednesday.It has given her a new lease   of life. She wore her wig all the way home and I dont think she has taken it off yet!! She is so pleased with the result. It was just so right as a starting point for her to experiment with.
I'm sure she will be back to see you in the future with plenty of ideas for what she wants next.
The whole experience was so positive for Mum. It was a big step for her but you made it so easy for us both. I can't thank you enough.
Sue
 

 Janet :  To all the staff at Wigs and Pieces: As before thank you for the excellent service, your pieces are a delight to work with and the service you give is excellent. If you wish to use my image, it is my pleasure.
Editor's comment: Thank you Janet, you look fantastic in our pieces, thank you very much for letting us use this lovely image.

 
Allan - July 08
Dear Sir/Madam
reference to my recent order, my wife is very pleased with the products purchased, also your delivery and information about shortages on the order was really excellent.  I would have no hesitation in recommending your company to any one wishing to purchase any of your products.
Thank you for an excellent service    
Chris - July 08
Hi,i received the wig this morning it is beautiful, I have it on now, it was easy to style and is very comfortable, I will be using your company again as i find the staff helpful and prompt replying to my queries, the delivery service was excellent, it took just two days to arrive. I will reccommend your company to my friends .thank you once again.    
Eileen - July 08
Hi,- Just to let you know that I received the TONI wig yesterday and am absolutely thrilled with it.  I was actually able to go out today and all the friends and family that saw me said it looked so real and natural.
Many many thanks. - Kind regards. Eileen
Pam (from Dublin)- June 08

I just wanted to email you and thank you for all your help with my order.  My sister loves the short bob with scarf.  I know that you were 'just doing your job' but the change in my sister is unbelievable. The colour is perfect and in fact people have not even noticed which is what she wanted. She has spent the last 2 months going to different wig places in Dublin without any satisfaction. But this hair piece is perfect. Thanks again and I am sure that I will be contact again to order some more!
Pam - Dublin

Diane - June 08
Thank you again I have received my box of goodies the day after you posted them, what a great service you offer.
I can only say thank you for recommending the Wigsandpieces 5* protein spray it is fantastic = I have used it on an old wig and it has brought it back to life I wouldnt now use anything else
Thanks again  - Diane
Sue - Manchester May 08
I've just had a look at the new "improved" grey section - its great. It will make the whole process so much easier.
As I said on the phone - your website is in a different league to anything else on the net. Having cancer is bad enough without having to stress out about finding a great wig and I'm sure Mum will look fab in the one your recommended. I really appreciate the quality of service, the fact we can return it if its not right and the personal touch....it makes a real difference.
Thank you so much, Sue
 
Janet - March 08
I love my Jamie wig in Vanilla Lush.  Actually, the colour was a lot redder and darker than it looked on the website colour chart, but I like it anyway and have bought a lighter one in Light Creamy blonde, which I love just a bit more.  I think these wigs are great value and look so realistic.  Lots of people have commented on them and you should be getting a few orders as a result.

Customer Services are very helpful too, which is a nice change these days.
 
Mary - March 08
I have found your service excellent.   My order for hairspray was dealt with extremely promptly, and the product sent by return.   Before that, when I was wanting to purchase a replacement wig, I had four tries, I think, before I found one that suiited me.   But your staff were very patient, and I did finally find one that I like very much. It 's much better than going to a shop!
 
Penny - Feb 08
Thank you so much for the Happy Hairpiece. It has given me so much confidence to have an extra piece of hair.
Your service is excellent. Congratulations.
 
Carolyn- JAN 08
Wow! What fantastic service. I only ordered my wig after hours, two days ago and received it this morning. It is the Tressallure Jacqueline wig in autumn glow and it is absolutely gorgeous. Thank you so much. This wig will see me through the rest of my breast cancer treatment and my hair growing back. THANK YOU!. 
Penny H - JAN 08
'I have recently purchased the Diamond wig in colour no 5 and it is fantastic. It is very comfortable and it makes me feel more confident knowing i have a good fitting wig that looks so natural. Everyone at Wigs & Pieces are extremely helpful and provide a friendly service. i will be purchasing from them again'. 
 Linda - Spain  - October 07
The Bailey wig is excellent value for money, and i was very impressed my order only took 6 days to Spain from despatch. I would recommend wigs and pieces to friends.

 Jill Chartell - October 07
Hello Teresa and everyone at Wigs and Pieces,
I am delighted with my new hair piece which arrived so speedily on Saturday morning. I shall be wearing it in my belly dancing class tonight so that my students can let me know what they think. Thank you for your time and excellent service. My only regret is that I really wish it was a little longer, however for a wedding it is ideal. I may phone in a day or so and either order one more, or find out whether you could find me something almost the same but a little longer. I love the lightened ends and it is still slightly darker than my own hair which is exactly what I asked for.
 Tracey C - October 07
Hi - I am writing to thank you all for the service your company offered me when I was buying my Erin Wig. I have been wearing it for a fortnight now since my hair fell out due to chemo, the first outing being a formal ball!, and I have never had so many compliments about my appearance. The service offered both via the telephone and the web site were fantastic. I will be recommending you to anyone else I come across in need of assistance, and indeed should I need a replacement for Erin, I will not hesitate to call on you again. Thanks for making a difficult time so much easier
Best Wishes - Tracey C
 Sylvia  - September 07
BAILEY received today.  What amazing service you offer, thank you very much.  Bailey is a really fun wig and I will enjoy wearing "her" next month when I collect my OAP pension for the first time!  I will be returning soon!  - Thank you once again. Sylvia!!

 Tracy - August 07
Just want to say thank you for my Millie wig which arrived yesterday. I love it!! Took a little getting used to as i've been wearing Kylie from Noriko in almond spice colourway but people just think i've had my hair cut!
Thank you once again for your prompt service
 Usha  - Kilkenny, Ireland.  August 07:
 Hi thank you very much i received my products today, i am VERY satisfied with them! I would like to thank you so much for delivering them in 6 days, that was fantastic! Also your e.mails explaining every step of the process to me. I am DEFINATELY going to reccomend you to my friends and family and i will certainly be placing many more orders with you again! THANK YOU once again i think you are BRILLIANT!!!!!!!!!!!!!!!!!!!!!

 Gwendoline from Orpington: July 07
 Greetings to all you lovely people at wigs and pieces.Just to let you know the beautiful Midnight Wig arrived safely this morning and it is just perfect. My family say it makes me look ten years younger. Cant be bad. I would like to take this opportunity to thank you all for a superb service that was second to none. Emails were always answered so politely and promptly and I was kept informed as to how my order was progressing. A perfect service. I cant wait to get to my Chemo tomorrow with my gorgeous wig no more turbans and bandannas. I will highly recommend your company to the ladies at the therapy suite.
Many thanks again - I will be back,
 

 Best Wishes
Gwendoline x x........................Next email: My visit to the hospital got all the ooo's and ah's.
They just loved the wig. It was quiet funny, one of the staff that had only seen
me with my long hair about 4 weeks ago told me how much prettier I looked with my shorter hair and was so shocked when I told her it was my gorgeous new wig. I have given them (the patients) the website details. I do wish they buy from you.
Thank y
ou again

 Leanne
Dear Wigs and Pieces, today I have received the wig I ordered from you. I would just like to say a big thank you for your excellent service.The delivery was sooner than expected and it was great when you confirmed receipt of the order and when it was dispatched. I will definitely recommend your business to any of my friends that may require your service.

Thanks again Leanne.

 Katy from Hull:

I just wanted to drop you a quick Note to say "Thank you" to Angela and staff for a fantastic service.
 I called in to the shop last week for a consultation and was met with the usual high standard of customer service.  I have visited the shop several times over the last 3 years (always booking in advance)and have
always been made to feel welcome and well looked after.
Having alopaecia is an embarassing condition but the  care and advice I have received from Angela makes wig buying a far less daunting experience.

Thankyou Everyone - I will see you later this year !!! - Katy

Wiliam Flynn
On behalf of Mrs Wallis, thank you for your prompt service. The wig arrived in good order 12-02-07.
I believe you should open a branch here in Australia, as we cannot find anything approaching the quality of your products.
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Cheryl, South Wales
Wearing wigs is a pain at the best of times when it's not just for fashion. I have had alopecia for over 25 years off and on and have worn some wigs in my time. A place that gives you good advice and service and not charge the earth for postage is worth it's weight in gold.
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Karen,58 going on 28!!!---..
Hi,there,Angela!--Karen here!--Well!--what can I say???---OMG--!!--what a marvellous "find" in discovering these eyebrows!!!!!!
I know I probably can't do it through you here--but--just about to order some more!!--goodbye pencils!----W-O-W--!!--I am WELL impressed,I tell you!
Thank you so much,Angela,for such swift delivery---I hope this NEVER ceases to stop business,EVER--!!!--marvellous--!!--
Warm Wishes to you all there----hey,I'm 58 and people already tell me I look in my forties--well--bet I'm in my "thirties" now!!!!!----Karen xxxxx
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Julia Henley..
Just received my Revlon sagittarius wig.
Tried it on just now and it's fantastic. This is my first wig and it really fits beautifully.
Thanks for the excellent service and discretion it is very much appreciated.
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Anne F..Tamworth
Hi, i am just writing to say a big thank you for your help and service.
I received my wig this morning and it looks beautiful (shame about the face though, tee hee)
Not only were you very helpful, you work exceedingly fast too, I will certainly be using your website again in the near future (i believe i have a wig obsession too amongst many other things :-)
Many thanks again
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Jacky M..
Hi Angela The wigs have arrived this morning and they are really stunning! Thanks so much for your attention, I will be recommending you to all my friends. Thanks again, best wishes
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Karen and Karl Musgrave..
Dear Angela and Gail, We attended our Christmas function and had a great night due to the fact that Karen felt so comfortable in her new 'Gwen'real hair wig and has since washed and tweaked it slightly to further suit her style. We would just like to take this opportunity to thank you for both your very efficient and effective service but more so for the personal way you made us feel so welcome and comfortable in what is a somewhat traumatic time whilst undergoing treatment for breast cancer.
It made so much difference being able to sit down and speak with you and having someone to talk over all those questions that no one else seems able to answer. We would have no hesitation in recommending you to anyone who finds themselves in the same or similar situation. Once again thank you so much and best wishes.
Karen and Karl
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Carol Smith
I recently bought a Noriko Wig in Butterscotch and wanted to let you know how delighted I am with it. I had a fringe cut in to it and I defy anyone to know it's a wig. I'm having Chemo, so it's important to me that I look as good as I can & every time I put this wig on, my spirits are lifted. Since I've been looking at lots of wigs, this one is first class value for money. Thanks for your service
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Shelley Scott
Hello Angela, I have received hairpiece HR3L this morning and I am very pleased with it.
The colour is virtually a perfect match so I won't need to alter it. It adds volume to my hair and also makes it look longer, a brilliant hairpiece. I can't wait for my big day now! Thank you for your patience and willingness to help and I will shop with you again in the future. Kind Regards
Shelley
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Gill Wilson - Isle of Man
Hairpiece arrived in record time - your service is excellent as is the hairpiece and colour match. I really must get some more pieces for different styles/moods/outfits - will recommend your site and service to my friends.....27th September 2005
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Chrissie McCulloch
Hi Angela, Just wanted to say a huge thanks for your help. Hair pieces are absolutely great and your service is just as good. Looking forward to my next purchase!
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Beryl, Scotland:
Just want to thank Angela for the most pleasant experience of buying a hairpiece. Correct first time and she is so so helpful. Thank you Angela
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Leanne, Cornwall:
Hi, just wanted to say that i had my hairpiece through this morning (commotion) and i am absolutely thrilled its lovely. Thanks for all the trouble getting it for me and I'm really glad that you have now put it on your web site. Wish I lived nearer as i would be in your shop all the time buying pieces we have nothing like this in cornwall. Anyway thanks once again from a very satisfied and happy customer, Leanne.
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Jackie Slater:
I just wanted to say a big thank you for all your work to ensure we received the hair pieces in good time. They are excellent. They were a slightly different colour to our hair but our hairdresser put a combination of different coloured mousses on them and they now work perfectly. Will wash them and allow them to drip-dry once the show is over. I must say the Wardrobe Manager was very impressed with the wig pieces, as were a number of the girls in the chorus.
The opening night went very well and my twin sister and I looked about 20 years younger - so thank you for that too! We will be back when we next need a hair creation we cannot do with our own hair!
Thanks again Jackie
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Feraya, Nottingham:
"The Marie wig arrived this morning and it is gorgeous; thank you very much for your excellent service. I love both of the wigs I bought from you and am enjoying wearing them. Its been a pleasure doing business with you".
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Bel, Devon:
" I have just purchased a Gwen from the real hair collection. The quality is fantastic and it is really lovely to wear. I would thoroughly recommend that anyone considering a change from a synthetic wig takes the plunge as the quality is far superior. Ok, so I had to go to the hairdressers and have it cut and restyled a bit, but what a luxury it was for me to be able to sit in a salon and be pampered for the first time in 10 years! The extra money on the initial outlay is well worth it for the freedom it gives you. Being able to use styling products and change the style to suit your mood is fantastic.
I can even tuck it behind my ears as you cannot see the fabric base to the wig at all! The parting and the crown look very realistic as the hair has been added in a normal growth pattern.
I would like to say a very big thank you to Angela who was very friendly and extremely helpful. She has a wealth of knowledge about her products and was always keen to answer any queries when I phoned her. I feel so much more confident in this wig than I did in my synthetic one and am looking forward to having a ceremonial burning!".

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Elaine, East Midlands:
"I have spent the last 3 days wearing my new wig and the response I have got from friends and family has been tremendous. No-one can believe that it's a wig until I tell them, they tell me that I look fabulous and 10 years younger - that's got to be good. Thank you for all your help over the last 2 weeks".
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Angela Wain, West Midlands:
"Just wanted to say a big thank you for the help you gave me when I was looking for a hair piece. I am growing my hair and am finding it difficult to dress up for occasions, but now I have received my hair piece it looks fabulous and I am very happy. So thank you very much! Will be recommending you to my friends!"


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