After you have added your goods to the basket, a choice delivery charges will be shown, Normal delivery is 5- 7 days, it may of course be sooner - you will be notified by email the day before despatch to let you know it's on it's way...... but if your order is temporarily out of stock, you will be informed via e-mail, so please make sure your e-mail is current, the e-mail will request whether you require the choice of either choosing a different shade or style or waiting for the order to arrive. You can always call us to check availability prior to ordering.
Sale goods can be despatched same day. An estimated date will be given. If you do not receive your parcel after 15 days, you must notify us for a lost parcel claim, which can take up to 30 days.
Outside UK delivery can vary from 5 - 21 days onwards, depending on your country's national postal system. We do offer Courier for International orders but not liquids/sprays etc due to Airline restrictions.
Please note Ellen Wille Wigs and Hairpieces, Jon Renau, Raquel Welch European and Gabor wigs take longer to deliver as we have to import them, so (approx) delivery is 21 working days.