 Package and Postage:
After you have added your goods to basket, a delivery charge will be shown, it is £1.50 up to the value of goods for £9.99, over this is £5.00 but a special offer is in place at the moment that when you spend over £50.00 you receive free shipping. Delivery is normally up to 7 working days but may be less. If your order is temporarily out of stock, you will be informed via e-mail, this allows you the choice of either choosing a different shade or style or waiting for the order to arrive. An estimated date will be given. If you have a multiple order please email info@wigsandpieces.com for special postage prices.
All goods shall remain the property of Wigs & Pieces until they have been paid for in full. If you wish to pay for 9am or 12 noon delivery, please call us for a special courier price.
Returns from the customer:
"Under the Distance Selling Regulations you have 7 working days from the day following receipt of the goods in which to cancel this order. Cancellation may be made by phone or email". You will have received your rights to cancel via automated e-mail.
You, the consumer will be responsible for paying for the returned goods, we recommend that a receipt of postage by the Royal Mail or Recorded Delivery. When sending your return we would ask that the goods are sent back in the original packaging, with the HANG TAG attached and not cut. We ask that you take reasonable care of your wig/hairpiece in not exposing the wig/hairpiece in a room where people smoke and that the wig does not come into contact with food smells, perfume or other odours. If you return sprays, shampoos or other sundries, these must be un-used.
We ask that if you return your delivery note with the package, this will allow us to refund your account quicker.
I f your returns comply with the Distance Selling Regulations, you will be granted a full refund. If you return multiple wigs, a small charge will be made to cover postal charges
Personalised Fittings: We welcome you to arrange an appointment for a consultation. Please telephone 01964 615577 between 9.30am - 4pm. We charge £30.00 for the consultation, but upon purchase of any wig we will discount this charge. Any wig that is worn as fitted when leaving the premises cannot be exchanged. We cannot accept visits without prior arrangement. . SALE ITEMS Please note all Sale Items are NON-RETURNABLE
Shade Matching:
Can I send in a hair sample for you to match my colour?
Yes, Internet Wigs will be happy to help you select the right colour by matching your hair sample to the closest available wig/hairpiece colour. Please tape a piece of hair to a white A4, and if there are two shades to match, state the dominent shade please. Send this with an enclosed letter, stating which piece or wig model you wish it to be matched to. Please send to the address below, with email and telephone details
International Orders :
We can discuss international orders by telephoning the office 01964 615577, we can accept payment by TT Transfer. We will supply you with our IBAN code and Swift BIC code to make your deposit. You must inform us first via e-mail which country you want delivery to, so we can enable this on our website. If you have any further enquiries, please contact Wigs & Pieces: 
Wigs & Pieces.com
301a Queen Street
Withernsea
East Yorkshire
HU19 2NW
England
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